Day Out With Thomas™ - Events - The Henry Ford (2024)

FAQs

To learn more about The Henry Ford’s general daytime operations, venue information and safety procedures, please click here.

• What time will tickets go on sale?
• What are the recommended ages for Day Out With Thomas™?
• Do members need to purchase extra admission for their guests?
• How often does each train depart?
• I purchased an early-access 9:00 a.m. ticket — where do I go?
• Is there assigned seating on the train?
• How long is the train ride?
• Are you limited to just one train ride?
• Is there a time limit for my visit?
• Will on-site restaurants be open?
• Will on-site retail stores be open?
• Are wheelchairs available to rent?
• Does The Henry Ford offer refunds or exchanges in the event of extreme weather conditions?

What time will tickets go on sale?

Ticket purchasers can join an online queue at 8:00 a.m. EDT for first access to tickets starting at 9:00 a.m. EDT on both member and public on-sale dates.

Members, we recommend testing your member login and password information before the start of the presale for the fastest and most convenient purchase process. Please also ensure that your membership is valid through the date you are planning to visit Day Out With Thomas™.

What are the recommended ages for Day Out With Thomas™?

Day Out With Thomas™ is a family event that welcomes passengers of all ages.

Do members need to purchase extra admission for their guests?

Admission to Greenfield Village should match the level of membership. If you need additional admissions, please present your member card to purchase additional entry tickets at a reduced rate on-site or purchase them ahead of time online.

How often does each train depart?

Trains depart every 30 minutes. The first train ride will depart at 9:00 a.m., and the last train will depart at 4:30 p.m. at Smiths Creek Depot for a trip around Greenfield Village. Please plan on arriving at Smiths Creek at least 20 minutes before the departure time printed on your tickets.

I purchased an early-access 9:00 a.m. ticket — where do I go?

Returning for 2024, we're offering an exclusive early-access train ticket for 9:00 a.m. Simply select the 9:00 a.m. ticket time during checkout for early entry to Day Out With Thomas™.

If you are a 9:00 a.m. ticketholder, you will be able to enter through the Greenfield Village front gates beginning at 8:45 a.m. Please immediately proceed to Smiths Creek Depot to depart on time at 9:00 a.m.

Is there assigned seating on the train?

There is open seating on each of the five open-sided cars. Seating is first-come, first-served for all scheduled departures.

How long is the train ride?

The ride is approximately 20 minutes and runs the entire perimeter of Greenfield Village.

Are you limited to just one train ride?

There is one timed train ride per ticket. To add additional train tickets, please call our Contact Center at 313.982.6001 in advance of your visit. Additional train tickets may also be purchased on-site pending availability.

Is there a time limit for my visit?

We encourage guests to take advantage of all that Day Out With Thomas™ has to offer, including all-day access to Greenfield Village until 5:00 p.m.

Will on-site restaurants be open?

A number of full-scale Greenfield Village restaurants will be open, plus pop-up vendors:



• Stand 44
• A Taste of History® Restaurant
• Eagle Tavern
• Owl Night Lunch Wagon
• Sir John Bennett Shop
• Village Custard Stand

In addition, you can purchase advance tickets online for our popular children’s dining package, Railroader’s Brunch.

Will on-site retail stores be open?

Yes, a special Day Out With Thomas™ retail store will be set up in our Detroit Central Market building. As part of standard village operations, the Greenfield Village Store and Liberty Craftworks Store will also be open.

Are wheelchairs available to rent?

Yes, wheelchairs are available on a first-come, first-served basis. Motorized mobility scooters and children’s wagons will be available to rent on a first-come, first-served basis. Guests are welcome to bring their own scooters and wagons.

Does The Henry Ford offer refunds or exchanges in the event of extreme weather conditions?

Because of the event’s limited capacity, The Henry Ford does not provide refunds or exchanges on tickets once purchased. All Day Out With Thomas™ programming will occur in all weather conditions, so please dress accordingly as much of the programming occurs outdoors. The Henry Ford cancels programming only in the case of extreme weather. Please check for updates on our main Day Out With Thomas™ page online or by calling our Contact Center at 313.982.6001.